Frequently Asked Questions
faq.subtitle
General
Rackshare is a platform that connects homelab enthusiasts, businesses, and data centers. You can either search for rack space or rent out your excess rack space.
Yes, the basic usage of Rackshare is free. For advanced features like unlimited offers and extended statistics, we offer paid plans.
Rackshare is aimed at three main groups:
- **Homelab enthusiasts** looking for rack space for their servers
- **Companies** that need colocation services
- **Data center operators** who want to rent out free space
For Rack Seekers
After you've found a suitable offer, you can contact the provider directly through the platform. After discussion and a viewing, you can book the rack space. Payment is processed securely through our platform.
Click on 'Create Offer' and fill out the form with all relevant information. This includes location, size, price, equipment, and images. After submission, your offer will be reviewed and usually activated within 24 hours.
For Providers
In the Basic plan, one active offer is free. For multiple offers and advanced features like VIP support and analytics, we recommend our Professional or Enterprise plans. For successful referrals, we charge a commission of 5% on the rental price.
All providers on Rackshare are verified before activation. The data centers usually meet at least Tier-III standards with redundant power supply, climate control, and 24/7 access control. You can find the exact details in the respective offers.
Technical Questions
All providers on Rackshare are verified before activation. The data centers usually meet at least Tier-III standards with redundant power supply, climate control, and 24/7 access control. You can find the exact details in the respective offers.
Yes, the cancellation terms are individually agreed between the tenant and provider. Usually, the standard cancellation periods of 1-3 months apply. Please refer to your rental agreement for the exact conditions.
All providers on Rackshare are verified before activation. Additionally, we offer an uptime guarantee and insurance coverage for rented spaces.